Privacy

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NSWYO Online Privacy Policy

Introduction

NSWYO does not collect any personal information about you via our Internet site except when you knowingly provide it. It is possible for you to visit this website without telling us who you are. We may use your e-mail address to send you from time to time various promotional offers, NSWYO program information, special events or other marketing communications that may be of interest to you. It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.

Personal Information

Personal information obtained on the site will never be released to a third party without your consent. We will use any collected information to improve our service to users, and from time to time may contact registered users about new features and improvements to the website.
NSWYO will take reasonable steps to ensure that member information is secure from any unauthorised access or disclosure. We review our security procedures from time to time and update them when relevant. We assume no responsibility for the information practices of third-party sites where a user is able to access their sites through ours. We encourage users to review each site’s privacy policy before disclosing any personally identifiable information.

Collection of Information

For statistical purposes we may collect non-personalised information on website activity (such as the number of users who visit the website, the date and time of visits, the number of pages viewed and navigation patterns) through the use of ‘cookies’ and other tracking technology. In order to collect user statistics we may anonymously log information, and identify categories of users by items such as domains and browser types.

Your Rights

You need not give us any of the personal information about you or any other person, which may be requested in our communications with you. However, without that information, we may not be able to process an application, fulfill your request to become a member or provide you with an appropriate level of service. You are entitled to ask us for access to your personal information records at any time, or to choose to cancel or opt-out of any service or future mailing. You may elect to advise us that your phone, fax or email details are to be marked as ‘silent’ in which case we will not release or publish them in any form.

Complaints Resolution

Complaints will be resolved by NSWYO Staff, including volunteers, as they arise. Where a complainant is dissatisfied with the action or response from staff, they are encouraged to raise it directly with the Orchestra Manager. If the complainant is still dissatisfied, they are encouraged to submit a complaint in writing or by email to the President for consideration by the NSWYO  Committee and the  Committee will issue a response in writing or by email.

Changes to our Privacy Policy

The information presented is this policy relates to our current privacy standards and we may vary these from time to time. We will notify you of these changes by publishing them on our website. We will not separately notify you of these changes in any other way.

Policy Changes

NSWYO may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages, and via an email to registered users.

If you have any questions or feedback on our website privacy policies please send an email to: webmaster@nswyo.com.au

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